Privacy Policy
Introduction
Renovion, Inc. on behalf of itself and its subsidiaries and affiliates (“Company”, “we”, “us”, or “our”), respects your privacy and is committed to protecting it through our compliance with this privacy policy (“Privacy Policy”).
This Privacy Policy explains what information we collect, how we use and disclose it, and what rights you have in relation to it. This Privacy Policy applies to all information collected through our website, www.renovion.com, and any services or sites that link to this Privacy Policy (we refer to them collectively in this Privacy Policy as the “Services”).
Please read this Privacy Policy carefully to understand our policies and practices regarding your information. By interacting with our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to these policies and practices, please do not use our Services.
This Privacy Policy may change from time to time as described below. Your continued use of the Services after we make changes to this Privacy Policy is deemed to be acceptance of those changes, so please check this page regularly for updates.
Information We Collect
We may collect a variety of personal information from or about you or your devices when you interact with our Services. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use.
The types and categories of personal information we may collect include:
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Contact information, including name, email address, company name, and other contact information you provide to us.
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Location information, including general geographic location such as country, state or province, or city.
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Device information, including your IP address, device identifiers, operating system and version, hardware identifiers, browser type and settings, and other device information.
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Content and information you elect to provide to us through the Services or emails, or other communications sent to us.
We may also collect:
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Statistics or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal information. For example, we may aggregate personal information to calculate the percentage of users accessing a specific Services feature.
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Technical information. Technical information includes information about your internet connection and usage details about your interactions with the Services, such as clickstream information to, through, and from our Services (including date and time), products that you view or search for; page response times, download errors, length of your visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from a page.
How We Collect Your Information
You Provide Information to Us
We collect information about you when you contact us or interact with our Services, such as when you call us, email us or submit a contact form online.
Automatically Through Our Services
As you navigate through and interact with our Services, we may use automatic data collection technologies to collect information that may include personal information. Information collected automatically may include usage details, IP addresses, operating system, and browser type, and information collected through cookies, web beacons, and other tracking technologies including details of your interactions with our Services, such as traffic data, location data, logs, and other communication data, and which resources and Services features that you access and use.
Using automatic collection technologies helps us to improve our Services and to deliver a better and more personalized experience.
The technologies we use for this automatic data collection may include:
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Cookies. A cookie is a small file placed on your device when you interact with the Services. You may refuse to accept or disable cookies by activating the appropriate setting on your browser or device. However, if you select this setting, you may be unable to access certain features of the Services.
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Web Beacons. Some parts of the Services may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those parts or for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity).
You can set your browser to refuse all or some browser cookies or other tracking technology files, or to alert you when these files are being sent. If you disable or refuse cookies or similar tracking files, some Services features may be inaccessible or not function properly. While some browsers include a “Do Not Track” (DNT) setting, our Services do not currently respond to browser DNT signals.
How We
Use Your Information
We may use information that we collect about you or that you provide to us, including any personal information, to:
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Provide you with the Services and any contents, features, information, products, or services that we make available through the Services.
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Provide customer support or communicate with you.
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Improve our Services, including by analyzing your information and creating aggregated data derived from your information to develop, maintain, analyze, improve, optimize, measure, and report on our Services and their features and how users interact with them.
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Promote our Services, business, and offerings through marketing and advertising communications. If you do not wish for us to use your information to promote our own or third parties' products or services, you can opt out by unsubscribing to any email sent by us to you.
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Carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
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Notify you when Services updates are available and about changes to any products or services we offer or provide.
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In any other way we may describe when you provide the information.
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Fulfill any other purpose for which you provide it.
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For any other purpose with your consent.
How We Disclose Your Information
We do not sell your personal information to third parties. We may disclose personal information that we collect or you provide as described in this Privacy Policy:
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To our subsidiaries and affiliates.
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To contractors, service providers, and other third parties we use to support our business.
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To parties and networks that provide online tracking technologies that we use to conduct internal analytics relative to the use of the Services and as described above.
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To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
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To fulfill the purpose for which you provide it.
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For any other purpose disclosed by us when you provide the information.
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With your consent.
We may also disclose your personal information:
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To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
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To enforce or apply our website Terms of Use and other agreements, including for billing and collection purposes.
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If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our organization, or others.
How We Protect Your Information
We use commercially reasonable administrative, physical, and technical measures designed to protect your personal information from accidental loss or destruction and from unauthorized access, use, alteration, and disclosure. However, no website, mobile application, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your personal information transmitted to, through, using, or in connection with the Services. In particular, email, texts, or chats sent to or from the Services may not be secure, and you should carefully decide what information you send to us via such communications channels. Any transmission of personal information is at your own risk.
Links to Other Websites
Our Services may contain links to other websites that are not governed by this Privacy Policy since they are managed by third parties. When you click on one of these links, you may be directed to another website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policy as their practices may differ from ours.
Access From Outside the U.S.
If you are interacting with our Services from a location outside of the United States, please be aware that your connection will be through and to servers located in the United States. By your use of the Services, you acknowledge that any information we collect will be processed, stored, and transferred in and to the United States or other jurisdictions, which may have different privacy laws that may or may not be as comprehensive as your local law.
How We Retain Your Information
We keep the categories of personal information described in this Privacy Policy for as long as reasonably necessary to fulfill the purposes described or for as long as otherwise legally permitted or required, such as maintaining the Services, operating our organization, complying with our legal obligations, resolving disputes, and for safety, security, and fraud prevention. This means that we consider our legal and business obligations, potential risks of harm, and nature of the information when deciding how long to retain personal information.
Children’s Information
Our Services are not intended for, and we do not knowingly collect any personal information from, children under the age of 18. If we learn we have collected or received personal information from a child under 18 years old without verification of parental consent, we will delete that information. If you become aware of any information we have collected from children under age 18, please contact us here or at info@renovion.com.
Your Privacy Rights
Depending on your state or country of residence, you may have certain rights related to your personal information, including:
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Access and Data Portability. You may confirm whether we process your personal information and request a copy of the personal information we process. To the extent feasible and required by law, information will be provided in a portable format.
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Correct. You may request that we correct inaccuracies in your personal information that we maintain, taking into account the nature of the information and processing purpose.
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Delete. You may request that we delete personal information about you that we maintain, subject to certain exception under applicable law.
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Opt Out of Using Personal Information for Targeted Advertising, Profiling, and Sales. If applicable, you may request that we do not use your personal information for these purposes.
Important: The exact scope or existence of these rights vary by jurisdiction. There are also several exceptions where we may not have an obligation to fulfill your request. We will not discriminate against you in response to any privacy requests you make.
In order to ensure that a request is genuine, we may need to take steps to verify your identity or the identity of an agent making a request on your behalf.
To exercise any of these rights, please contact us here or email us at info@renovion.com.
In certain situations, if we do not fulfill your request, you may appeal by contacting us through the methods described above.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time, and we will provide notice of any such changes as required by law. The date the Privacy Policy was last updated is identified at the top of the page. We encourage you to review this page frequently to see the current Privacy Policy and any changes we have made to it.
Contact Information
To exercise your rights, or if you have questions or comments about this Privacy Policy, you may contact us here, or by emailing us at info@renovion.com or writing us at 900 MLK Jr. Blvd, Ste. A, Chapel Hill, NC 27514.
Additional Information for Individuals Located in the EEA, UK, or Switzerland
This GDPR Privacy Addendum (the “GDPR Privacy Addendum”) supplements the information contained in our Privacy Policy and applies solely to the users of Services who are located in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland. Renovion, Inc., as the data controller, adopts this GDPR Privacy Addendum to comply with the European Union’s General Data Protection Regulation, and any laws implementing the foregoing by any member states in the European Economic Area, the United Kingdom (including the UK Data Protection Act and the UK-GDPR), and/or Switzerland (collectively, the “GDPR”). Unless otherwise defined in this GDPR Privacy Addendum, any terms defined in the GDPR or our Privacy Policy have the same meaning when used in this GDPR Privacy Addendum. When this GDPR Privacy Addendum is applicable to you, it takes precedence over anything contradictory in our Privacy Policy.
If you have any questions about this GDPR Privacy Addendum, including any requests to exercise your legal rights, please contact us using the information set out in the contact details section.
Information We Collect About You and How We Collect It
The Personal Data we collect and the ways in which we collect it are described in our Privacy Policy.
The Personal Data we collect from you is provided with your consent, is required to enter into a contract with us, for us to perform under the contract, and/or to provide you with our Services. If you refuse to provide such Personal Data or withdraw your consent to our processing of Personal Data, then in some cases we may not be able to enter into the contract or fulfill our obligations to you under it.
Lawful Basis for Processing Your Personal Data
GDPR requires us to have a legal basis for collecting and using or otherwise processing your Personal Data. We rely on one or more of the following legal bases:
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Performance of a contract with you: Where we need to perform the contract we are about to enter into or have entered into with you.
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Legitimate interests: We may use your Personal Data where it is necessary to conduct our business and pursue our legitimate interests, for example to prevent fraud and enable us to give you the best and most secure customer experience. We make sure we consider and balance any potential impact on you and your rights (both positive and negative) before we process your Personal Data for our legitimate interests. We do not use your Personal Data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
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Legal obligation: We may use your Personal Data where it is necessary for compliance with a legal obligation that we are subject to. We will identify the relevant legal obligation when we rely on this legal basis.
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Consent: We rely on consent only where we have obtained your active agreement to use your Personal Data for a specified purpose, for example if you subscribe to an email newsletter.
How We Use Your Information
We use your Personal Data as described in our Privacy Policy.
Disclosure of Your Information
We do not share or otherwise disclose your Personal Data for purposes other than to the entities and for the purposes described in our Privacy Policy.
Your Rights Regarding Your Information and Accessing and Correcting Your Information
The GDPR provides you with certain rights with regard to our processing of your Personal Data. These rights replace the similar rights provided in our Privacy Policy or are supplemental to such rights.
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Access and Update. You may contact us if you wish to review or change any Personal Data we have about you to ensure that it is complete, accurate, and as current as possible.
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Restrictions. You have the right to restrict our processing of your Personal Data under certain circumstances. In particular, you can request we restrict our use of it if you contest its accuracy, if the processing of your Personal Data is determined to be unlawful, or if we no longer need your Personal Data for processing but we have retained it as permitted by law.
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Portability. You have the right to request that we provide you a copy of, or access to, all or part of such Personal Data in structured, commonly used, and machine-readable format under certain conditions. You also have the right to request that we transmit this Personal Data to another controller, when technically feasible.
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Object. You have the right to object to our processing of your Personal Data when the processing is based on our legitimate interests and your objection is not overridden by a compelling legitimate ground. You have the right to object to marketing activities at any time.
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Withdrawal of Consent. To the extent that our processing of your Personal Data is based on your consent, you may withdraw your consent at any time by closing your account. Withdrawing your consent will not, however, affect the lawfulness of the processing based on your consent before its withdrawal, and will not affect the lawfulness of our continued processing that is based on any other lawful basis for processing your Personal Data.
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Right to be Forgotten. You have the right to request that we delete all of your Personal Data. We may not accommodate a request to erase information if we believe the deletion would violate any law or legal requirement or cause the information to be incorrect. In addition, we cannot completely delete your Personal Data as some data may rest in previous backups. These will be retained for the periods set forth in our disaster recovery policies.
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Complaints. You have the right to lodge a complaint with the applicable supervisory authority in the country you live in, the country you work in, or the country where you believe your rights under applicable data protection laws have been violated. However, before doing so, we request that you contact us directly in order to give us an opportunity to work directly with you to resolve any concerns about your privacy.
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Automated Decision-Making and Profiling. We do not currently make decisions based solely on automated processing, including profiling, that produce legal effects concerning you or similarly significantly affect you. If this changes in the future, we will update this Policy to provide you with meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing. You will have the right to obtain human intervention, express your point of view, and contest any such decision.
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How You May Exercise Your Rights. You may exercise any of the above rights by contacting us through any of the methods listed below. If you contact us to exercise any of the foregoing rights, we may ask you for additional information to verify your identity. We reserve the right to limit or deny your request if you have failed to provide sufficient information to verify your identity or to satisfy our legal and business requirements. Please note that if you make unfounded, repetitive, or excessive requests (as determined in our reasonable discretion) to access your Personal Data, you may be charged a fee subject to a maximum set by applicable law. We will aim to respond to your request within thirty (30) days and in accordance with any deadline or extension set forth in applicable law.
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Important: The exact scope of these rights vary depending on where you live and applicable law. There are also several exceptions where we may not have an obligation to fulfill your request. We will not discriminate against you for exercising any of these rights.
Processing of Personal Data In Other Countries
In order to provide our Services, we may transfer your Personal Data outside of the EEA, the UK, or Switzerland, including to the United States. Accordingly, your Personal Data may be transferred outside the country where you reside or are located, including to countries that may not or do not provide an equivalent level of protection for your Personal Data. When we so transfer your Personal Data, we rely on appropriate data transfer mechanisms, including, as applicable, adequacy decisions or standard contractual clauses. Such processing is conducted pursuant to the lawful bases described above.
Data Retention
Unless you request us to delete your Personal Data (subject to the above) earlier, we will retain your Personal Data as set forth in our Privacy Policy.
Changes to This GDPR Privacy Addendum
We may change this GDPR Privacy Addendum at any time. It is our policy to post any changes we make to our GDPR Privacy Addendum on this page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Services and this GDPR Privacy Addendum to check for any changes.
Contact Information
If you have any questions, concerns, complaints, or suggestions regarding our Privacy Policy or this GDPR Privacy Addendum, have any requests related to your Personal Data described in the Privacy Policy or this GDPR Privacy Addendum, or otherwise need to contact us, you can do so at the contact information below.
Renovion, Inc.
900 MLK Jr. Blvd, Ste. A
Chapel Hill, NC 27514
Email: info@renovion.com